Improving Repair Reception and Product Records

AXION HUB has started using a new record system at its Osaka office.

The new system helps us record products when they arrive and when they leave after repair. Photos, shipping numbers and time records are saved together, making it easier to check each step of the process.

This helps us improve daily work, keep clear records and provide a more reliable service for our customers.

The system is also an important step in the development of our future service management software. Our goal is to connect repair reception, product records, logistics and quality management in one simple workflow.

We will continue improving this system at our Osaka office and plan to introduce the same approach at our Shanghai service center in the future.

AXION HUB will continue improving service quality and supporting companies across Japan and China.