LIGHTPLUS Co., Ltd. is a company based in Osaka, Japan, providing after sales service support, repair reception and quality management, as well as operational coordination between Japan and China.
Drawing on our experience in repair operations, customer support, and outsourced service management developed through the Chinese market,
we support manufacturers and distributors in building practical after sales service systems for the Japanese market.
Company Information
Company Name: LIGHTPLUS Co., Ltd.
Location: Osaka, Japan
Representative: Xiaodong Qi, Representative Director
Established: April 2021
Capital: JPY 31 million
Company History
2015
Established Shanghai Jinwei Cultural Communication Co., Ltd. in Shanghai, China.
January 2017
Began outsourced after sales service operations in China for children’s smart watches under the Chinese brand Terra Ring.
October 2019
Started operations as an outsourcing partner for after sales service support for Profoto products within the Chinese market.
These operations extended beyond simple repair services and included integrated management of customer reception, repair coordination, quality control, customer support, and operational management as part of the manufacturer’s after sales service functions.
Through a flexible independent operational structure,
we also contributed to reducing management workload and labor costs for client companies.
2022
Relocated operations to Osaka, Japan.
2025
Launched the AXION HUB project.
Began building an after sales support framework for the Japanese market.
Shanghai Service Center
Room 316, Building A, Jiazhi Innovation Plaza
No. 385 Xinpei Road
Jiading Industrial Zone, Shanghai 201815, China
(Head Office / Profoto Project Team)
Our Shanghai operation manages after sales service workflows including repair coordination, quality control, and logistics support.
In September 2026,
we are scheduled to relocate to a new facility as part of our operational expansion plans, with the goal of further strengthening our service capabilities and operational environment.
Osaka Office
Based in Osaka, Japan,
we manage customer support, operational coordination, and business administration for the Japanese market.
In addition, we also provide small scale development support for selected products, including prototyping, design evaluation, and technical verification activities.